Lora Fenn, Mortgage Agent Level 1.
DLC Yellow Brick Mortgages (Brokerage Licence #13854)
Last updated: September 7, 2026
The short version
I collect personal information so I can help you with a mortgage. I use it for that, I keep it secure, and I never sell it. You can ask me what I have on file at any time, and you can ask me to correct it or delete it.
Who is responsible for your information
Lora Fenn, Mortgage Agent Level 1, operating under DLC Yellow Brick Mortgages, Brokerage Licence #13854. I am the person accountable for the personal information collected through this website and through my mortgage practice.
Contact me any time about your privacy:
Lora Fenn
18 Alliance Boulevard, Unit 4, Barrie, Ontario L4M 5A5
705-881-2780
lfenn@dominionlending.ca
What I collect
When you use this website or download a guide: your name, email address, and phone number if you provide it. My website also collects standard technical information such as your IP address, browser type, and the pages you visit.
When you apply for a mortgage or ask me to review your situation: the information needed to assess and place a mortgage. That includes your contact details, date of birth, Social Insurance Number where a lender requires it for credit reporting, employment and income details, assets and debts, property details, banking information, and your credit history.
I only ask for what a lender actually needs. If you are unsure why I am asking for something, ask me and I will explain it.
Why I collect it
- To answer your questions and send you material you asked for, such as my home equity guide
- To assess what mortgage options you qualify for
- To submit an application to lenders on your behalf, with your consent
- To obtain a credit report, with your consent
- To arrange related services such as appraisals, legal work, and optional mortgage protection insurance
- To stay in touch about your renewal and your file
- To meet my legal and regulatory obligations under FSRA, the Mortgage Brokerages, Lenders and Administrators Act, and anti-money-laundering law
Consent
I ask for your consent before I collect, use, or share your personal information, except where the law requires or permits otherwise. Consent may be written, verbal, or electronic.
You can withdraw your consent at any time by contacting me, subject to legal and contractual limits. If you withdraw consent, I may no longer be able to arrange a mortgage for you, and I will tell you if that is the case.
Who I share it with
I share your information only as needed to do the work you have asked me to do:
- Lenders, so they can assess and approve your application
- DLC Yellow Brick Mortgages, Brokerage Licence #13854, my brokerage, which supervises my files as required by regulation
- Credit bureaus, to obtain your credit report with your consent
- Service providers on your file, such as appraisers, lawyers, insurers, and title companies
- Regulators, such as FSRA, where required by law
- Government authorities, where required by law, including reporting obligations under anti-money-laundering legislation
I do not sell your personal information. I do not share it with anyone for their own marketing purposes.
Some of these parties may store information outside Ontario or outside Canada, which means it may be accessible to the courts and authorities of that jurisdiction.
Marketing emails
If you download a guide or sign up for updates, I may email you. Every email includes an unsubscribe link, and I honour those requests. This complies with Canada’s Anti-Spam Legislation (CASL).
How long I keep it
I keep mortgage file records for at least seven years after your file closes, because FSRA and federal legislation require it. Marketing contact information is kept until you unsubscribe or ask me to remove it.
How I protect it
I use password protection, encryption, secure brokerage systems, and access controls. Paper documents are kept secure and shredded when no longer needed. Only people who need your information to do their job have access to it.
No system is perfectly secure, so please do not send sensitive documents such as identification or bank statements by regular email. Ask me for a secure upload link instead.
Your rights
You can:
- Ask what personal information I hold about you
- Ask for a copy of it
- Ask me to correct anything inaccurate
- Ask me to delete information I am not legally required to keep
- Withdraw your consent
- Complain about how I handled your information
Email lfenn@dominionlending.ca or call 705-881-2780 and I will respond within 30 days.
If you are not satisfied with my response, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca or 1-800-282-1376.
Cookies and website analytics
This website uses cookies to remember your preferences and to understand how visitors use the site. If you leave a comment, you may choose to have your name and email saved in a cookie so you do not have to enter them again.
This website may use analytics and advertising tools, including Meta (Facebook and Instagram) and Google, which set their own cookies and collect usage data. You can control cookies through your browser settings, and you can opt out of personalized advertising through the settings on each platform.
If you submit a lead form on Facebook or Instagram, Meta collects that information and passes it to me. Meta’s own privacy policy governs their handling of it.
Third-party links
This site links to other websites, including lender and application portals. I am not responsible for their privacy practices. Please read their policies before providing information.
Changes to this policy
I may update this policy from time to time. The current version is always posted here with the date it was last updated.
Lora Fenn, Mortgage Agent Level 1. DLC Yellow Brick Mortgages, Brokerage Licence #13854. 18 Alliance Boulevard, Unit 4, Barrie, Ontario L4M 5A5. 705-881-2780 · lfenn@dominionlending.ca · lorafenn.ca
